{"id":314,"date":"2025-07-09T03:15:22","date_gmt":"2025-07-09T03:15:22","guid":{"rendered":"https:\/\/eterra.vn\/?page_id=314"},"modified":"2025-09-23T09:01:31","modified_gmt":"2025-09-23T02:01:31","slug":"chinh-sach-van-chuyen-va-lap-dat-eterra","status":"publish","type":"page","link":"https:\/\/eterra.vn\/vi\/chinh-sach-van-chuyen-va-lap-dat-eterra\/","title":{"rendered":"CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N V\u00c0 L\u1eaeP \u0110\u1eb6T ETERRA"},"content":{"rendered":"<p style=\"text-align: left;\"><span style=\"font-size: 120%;\"><strong>CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N V\u00c0 L\u1eaeP \u0110\u1eb6T ETERRA.VN<\/strong><\/span><\/p>\n<p><a href=\"https:\/\/eterra.vn\/vi\/\">ETERRA.VN<\/a> kh\u00f4ng ch\u1ec9 cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 c\u00f2n t\u1ef1 h\u00e0o mang \u0111\u1ebfn d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n tr\u00ean to\u00e0n qu\u1ed1c.<\/p>\n<h2><strong>1. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng<\/strong><\/h2>\n<p>T\u1ea5t c\u1ea3 Qu\u00fd kh\u00e1ch mua s\u1ea3n ph\u1ea9m b\u1ed3n t\u1eafm, v\u00f2i b\u1ed3n t\u1eafm, v\u00e0 t\u1ee7 lavabo t\u1ea1i ETERRA.VN.<\/p>\n<h2><strong>2. Khu v\u1ef1c \u00e1p d\u1ee5ng v\u00e0 chi ph\u00ed<\/strong><\/h2>\n<p>ETERRA.VN s\u1ebd v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a tr\u00ean to\u00e0n qu\u1ed1c, v\u1edbi th\u00f4ng tin chi ti\u1ebft nh\u01b0 sau:<\/p>\n<ul>\n<li>\u0110\u1ed1i v\u1edbi c\u01a1 s\u1edf H\u1ea3i Ph\u00f2ng: mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n trong n\u1ed9i th\u00e0nh H\u1ea3i Ph\u00f2ng.<\/li>\n<li>\u0110\u1ed1i v\u1edbi c\u00e1c c\u00e1c t\u1ec9nh kh\u00e1c, ETERRA c\u00f3<span id=\"fcenl_at0nr_4k2iu\" class=\"\" data-text=\"true\" data-z-element-type=\"rtf-text\" data-is-whitespace=\"false\">\u00a0<\/span><span id=\"fcenl_at0nr_a3bu8\" class=\"\" data-text=\"true\" data-z-element-type=\"rtf-text\" data-is-whitespace=\"false\">QUY \u0110\u1ecaNH<\/span><span id=\"fcenl_at0nr_5d19o\" class=\"\" data-text=\"true\" data-z-element-type=\"rtf-text\" data-is-whitespace=\"false\"> g\u1eedi h\u00e0ng ho\u00e1 nh\u01b0 sau:<\/span>\n<div id=\"fcenl_56qjg\" data-component=\"rtf-block\"><span id=\"fcenl_56qjg_7atsv\" class=\"\" data-text=\"true\" data-z-element-type=\"rtf-text\" data-is-whitespace=\"false\">B\u01b0\u1edbc 1: L\u00ean \u0111\u01a1n x\u00e1c nh\u1eadn \u0111\u1eb7t h\u00e0ng -&gt; Nh\u1eadn c\u1ecdc 50% gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng<\/span><\/div>\n<div id=\"fcenl_8oaeb\" data-component=\"rtf-block\"><span id=\"fcenl_8oaeb_28v1c\" class=\"\" data-text=\"true\" data-z-element-type=\"rtf-text\" data-is-whitespace=\"false\">B\u01b0\u1edbc 2: Giao h\u00e0ng ra ch\u00e0nh xe (nh\u00e0 xe) do kh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u1ecbnh ho\u1eb7c b\u00ean ETERRA t\u1ef1 t\u00ecm -&gt; H\u00e0ng ho\u00e1 giao cho nh\u00e0 xe, Qu\u00fd kh\u00e1ch s\u1ebd thanh to\u00e1n s\u1ed1 ti\u1ec1n c\u00f2n l\u1ea1i.<\/span><\/div>\n<\/li>\n<\/ul>\n<h2><strong>3. Tr\u00e1ch nhi\u1ec7m v\u1edbi h\u00e0ng h\u00f3a v\u1eadn chuy\u1ec3n<\/strong><\/h2>\n<ul>\n<li>N\u1ebfu d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n do ETERRA.VN ch\u1ec9 \u0111\u1ecbnh, ch\u00fang t\u00f4i s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi h\u00e0ng h\u00f3a v\u00e0 c\u00e1c r\u1ee7i ro nh\u01b0 m\u1ea5t m\u00e1t ho\u1eb7c h\u01b0 h\u1ea1i c\u1ee7a h\u00e0ng h\u00f3a trong su\u1ed1t qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n h\u00e0ng t\u1eeb v\u1ecb tr\u00ed kho h\u00e0ng c\u1ee7a ETERRA.VN \u0111\u1ebfn \u0111\u1ecba \u0111i\u1ec3m do Qu\u00fd kh\u00e1ch y\u00eau c\u1ea7u.<\/li>\n<li>Qu\u00fd kh\u00e1ch c\u00f3 tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra h\u00e0ng h\u00f3a khi nh\u1eadn h\u00e0ng. Khi ph\u00e1t hi\u1ec7n h\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ea1i, tr\u1ea7y x\u01b0\u1edbc, b\u1ec3 v\u1ee1, m\u00f3p m\u00e9o, ho\u1eb7c sai h\u00e0ng h\u00f3a, Qu\u00fd kh\u00e1ch vui l\u00f2ng ch\u1ee5p h\u00ecnh ho\u1eb7c quay video khi c\u00f3 m\u1eb7t B\u01b0u t\u00e1\/ K\u1ef9 thu\u1eadt vi\u00ean ho\u1eb7c nh\u00e2n vi\u00ean giao h\u00e0ng \u1edf \u0111\u00f3 v\u00e0 g\u1ecdi s\u1ed1 hotline \u0111\u1ec3 x\u1eed l\u00fd.<\/li>\n<li>Sau khi Qu\u00fd kh\u00e1ch \u0111\u00e3 k\u00fd nh\u1eadn h\u00e0ng m\u00e0 kh\u00f4ng ghi ch\u00fa ho\u1eb7c c\u00f3 \u00fd ki\u1ebfn v\u1ec1 h\u00e0ng h\u00f3a, ETERRA.VN kh\u00f4ng c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi nh\u1eefng y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 v\u00ec h\u01b0 h\u1ecfng, tr\u1ea7y x\u01b0\u1edbc, b\u1ec3 v\u1ee1, m\u1ed1p m\u00e9o, sai h\u00e0ng h\u00f3a,\u2026 t\u1eeb Qu\u00fd kh\u00e1ch sau n\u00e0y.<\/li>\n<li>N\u1ebfu d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n do Qu\u00fd kh\u00e1ch ch\u1ec9 \u0111\u1ecbnh v\u00e0 l\u1ef1a ch\u1ecdn th\u00ec Qu\u00fd kh\u00e1ch s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi h\u00e0ng h\u00f3a v\u00e0 c\u00e1c r\u1ee7i ro nh\u01b0 m\u1ea5t m\u00e1t ho\u1eb7c h\u01b0 h\u1ea1i c\u1ee7a h\u00e0ng h\u00f3a trong su\u1ed1t qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n h\u00e0ng t\u1eeb ETERRA.VN \u0111\u1ebfn v\u1ecb tr\u00ed y\u00eau c\u1ea7u c\u1ee7a Qu\u00fd kh\u00e1ch. Qu\u00fd kh\u00e1ch s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u01b0\u1edbc ph\u00ed v\u00e0 t\u1ed5n th\u1ea5t li\u00ean quan.<\/li>\n<\/ul>\n<h2><strong>4. H\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng<\/strong><\/h2>\n<ul>\n<li>ETERRA.VN s\u1ebd h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m cho Qu\u00fd kh\u00e1ch<\/li>\n<li>C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng t\u1ef1 l\u1eafp \u0111\u1eb7t\/ c\u00e0i \u0111\u1eb7t s\u1ea3n ph\u1ea9m: Qu\u00fd kh\u00e1ch s\u1ebd t\u1ef1 ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 k\u1ef9 thu\u1eadt c\u00e0i \u0111\u1eb7t c\u0169ng nh\u01b0 m\u1ecdi r\u1ee7i ro, t\u1ed5n th\u1ea5t, thi\u1ec7t h\u1ea1i li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0 con ng\u01b0\u1eddi.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N V\u00c0 L\u1eaeP \u0110\u1eb6T ETERRA.VN ETERRA.VN kh\u00f4ng ch\u1ec9 cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng m\u00e0 c\u00f2n t\u1ef1 h\u00e0o mang \u0111\u1ebfn d\u1ecbch v\u1ee5 v\u1eadn chuy\u1ec3n tr\u00ean to\u00e0n qu\u1ed1c. 1. \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng T\u1ea5t c\u1ea3 Qu\u00fd kh\u00e1ch mua s\u1ea3n ph\u1ea9m b\u1ed3n t\u1eafm, v\u00f2i b\u1ed3n t\u1eafm, v\u00e0 t\u1ee7 lavabo t\u1ea1i ETERRA.VN. 2. Khu [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":328,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-314","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/pages\/314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/comments?post=314"}],"version-history":[{"count":8,"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/pages\/314\/revisions"}],"predecessor-version":[{"id":626,"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/pages\/314\/revisions\/626"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/media\/328"}],"wp:attachment":[{"href":"https:\/\/eterra.vn\/vi\/wp-json\/wp\/v2\/media?parent=314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}